Call Center Operator
EE
Join EE as a Sales Advisor Apprentice, engaging with customers over the phone and helping them select the right products and services.
Last checked on October 23, 2026. We may earn a commission when you click through.
Call Center Operator
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Verdict
This role is worthwhile for resilient individuals looking to start their career in sales without prior experience. The apprenticeship provides valuable skills, but the demanding nature of the job may not suit everyone.
About the Company
EE is a leading telecommunications company focused on connecting people through innovative technology.
Role Highlights
Pros
- Competitive pay for apprenticeships
- Opportunity for career advancement
- Supportive training environment
Cons
- High-pressure work environment
- Potentially challenging customer interactions
- Limited initial support for inexperienced staff
Best For
Individuals seeking to kickstart a sales career with no prior experience, particularly those comfortable in a .
Who It's For
Young professionals or school leavers eager to learn and grow in a sales role while earning a steady wage.
Watch Out
The role may involve dealing with difficult customers, which can be mentally taxing and lead to high turnover rates.
In-Depth Review
The position at EE offers a starting hourly wage of £11.09, competitive entry point for those looking to break into sales. The focus on customer engagement allows for the development of valuable interpersonal skills, essential job market. However, the fast-paced nature of a call centre means that employees must quickly adapt to high-stress scenarios, which can be overwhelming for some.
while no previous sales experience is necessary, the company seeks resilient candidates who can meet performance targets consistently. Our team found that this requirement can create pressure, especially for those new to the field. EE does provide a training programme, but the expectation to perform well from early on can be a steep learning curve.
this role is thrive under pressure and are eager to learn. However, it may not be suitable for individuals who prefer a more relaxed work environment or require extensive support in their early career stages.
Honest Take
While the apprenticeship offers a solid starting wage and training, the fast-paced call centre environment can be stressful for those unaccustomed to high-pressure situations. Be prepared for challenging customer interactions without extensive support.
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